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NextGen® Healthcare

Making NextGen work harder

Helping your practice run smoother

There’s a reason thousands of providers, health care practices, and hospitals rely on NextGen Healthcare to automate and integrate nearly every function in their operations: It’s a powerful productivity tool — when it’s put into practice the right way.

Our goal is to help you maximize your NextGen Healthcare investment, and increase its value exponentially within your organization. We’ve been doing it for over a decade now, and welcome the opportunity to show you how we can help improve NextGen’s potential for you.

Work Harder

NextGen Expertise

It starts with people

We’re the NexPerts®. Starting with our foundational partnership 18 years ago, we’ve worked side by side with NextGen Healthcare to better understand every function, facet, and challenge in the entire system. We’re part of their beta testing, and we also do our own rigorous analysis of every new module and upgrade.

What’s more, Itentive has a deep bench of seasoned industry professionals who’ve worked in and around all parts of healthcare practice and clinical information systems management, from group practices to multi-state health systems. Which means we probably know the challenges you face as well as we understand the intricacies of NextGen.


Increase Performance

Improving processes. Increasing performance

If you’re considering NextGen Healthcare for your practice, we can help you configure it to best meet your needs. If you already have NextGen, we can help you make sure you’re taking full advantage of its considerable capabilities.

We know how to quickly and effectively streamline and simplify every function you have — clinical, billing, reporting, registration, collections, scheduling, and more.

Simple and streamlined for today’s busy medical professionals.

NextGen is a complex tool. It’s our job to make it work simply and efficiently for you. It starts with us understanding how you work today, and developing solutions that allow you to work better tomorrow.

From complete customization to easy-to-manage tweaks, Itentive will work to tune your NextGen Healthcare system to your requirements.

Increase Performance

Best Practices

Are you getting the best out of your NextGen Healthcare system? Let one of our NexPerts perform a free consult for you.

Our no-obligation consult is quick and easy. Just drop us a line and we’ll schedule a time to do a simple, one-on-one assessment of how well your NextGen Healthcare implementation is meeting your needs.

Best Practices

Nextgen Simplified

Making your technology investment work smarter for you.

We support a broad range of NextGen practice solutions, including:

  • Ambulatory Electronic Health Record (EHR)
  • NextGen Practice Management (PM)
  • NextGen Document Management
  • Knowledge Base Model (KBM)
  • NextGen Patient Experience Platform (PXP, previously Patient Portal)
  • Health Information Exchange
NextGen Simplified

A step up in managing upgrades

Managing mandatory upgrades can be a confusing and time-consuming process. And it’s another area where we can provide significant NextGen help.

Preparing for a NextGen KBM upgrade? Depending on the level of customization or complexity of your environment, the KBM upgrade process can take several hundred hours. Is that time you can afford? And are you able to take on any project management, template development, data mapping, and data conversion associated with the upgrade?

We understand that most healthcare practices don’t have the internal resources to handle this alone. We can handle the KBM upgrade itself, along with any necessary testing, training, and implementation related to its successful completion.

Should your practice require multi-specialty NextGen healthcare upgrades for various providers and group practices, we can help you successfully implement those with ease, in addition to handling heavily customized applications, data mapping, and more.

Wondering about KBM upgrades?

Talk with the NexPerts on how to manage the changes that are coming.

Find out how we manage it all for you, from testing, training, and implementation through completion.

KBM Upgrades

White Glove Hosting

A host with the most.

With Itentive's NextGen IT services, you can enjoy the peace of mind that comes from having a top-performing IT system, without the burden of physically housing your own equipment.

We boost your level of performance and reliability through equipment that’s fully optimized with state-of-the-art backup systems and supported by a team of dedicated experts. Itentive White Glove Hosting includes:

  • Private secured cloud
  • Consumption model for flexibility
  • Application hosting and full desktop support
  • 24x7x365 monitoring
  • Regular data/system backups
  • Predictable hosting fees
  • Scalable, flexible architectures

If you’d like all the benefits of our hosted environment but prefer to keep your practice data on-site, Itentive’s Micro Cloud solution delivers all the benefits of a gridiron data center at a fraction of the cost.

White Glove Hosting

Tell Us Where It Hurts

Got a question about NextGen Healthcare? Ask a NexPert.

Drop us a line any time, and we’ll get back to you right away. Email or phone, we’re here to help NextGen Healthcare users in whatever way works best for you.

A complete partner in your NextGen Healthcare success.

Simply put, our job is to make your job easier in every way we can. Through our certified partnership with NextGen Healthcare, the dedication of our systems experts, and our breadth of industry expertise, we work hard for our clients to deliver meaningful results and drive significant value every day.

Where it Hurts

Want to learn more?

Let’s Chat

Tell us a bit about your practice or NextGen needs and we’ll be in touch to discuss more about your specific needs and what we can do to help.

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