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The New Age of Preventive Medicine


Out of the Digital Dark Ages and Into the New Age of Preventive Medicine  Serious question: Is it just me or did you think it was called “preventative medicine,” too? Turns out, the proper name is “preventive medicine.” (Who knew???) Semantics aside,...

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The Healthcare Giant (And Pandemic) You Never Saw Coming


Preparing to stay afloat in this industry as Amazon (and an extraordinary pandemic) comes in like a wrecking ball. Editor’s Note: Itentive was not immune to the whirlwind of COVID-19’s impact. I created this blog in February 2020 prior to this crisis...

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Five Things Patients Expect from Your Practice Today


Have you, an experienced provider or practice manager, found yourself asking the question what can I do to increase patient engagement, boost new patient volumes, and strengthen patient retention to ensure my practice’s success? If you haven’t, perhaps...

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Physician Burnout: Is this the New Healthcare Crisis?


When a flashlight’s battery goes out, what happens? It turns off. It essentially stops working. Now what if I ask you the same question about a physician? Do they just turn off and stop working? As a physician, when have you ever stopped working? The...

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(Online) Reputation is Everything… Even for Healthcare Providers


As a healthcare provider in a world so enthralled in a combination of both digital resources and consumerism, it is imperative you are aware of your virtual presence and know how to effectively manage your online reputation. Today’s patient population...

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CMS Meaningful Use Overpayments – The Potential Impact to You and Your Practice


Many healthcare organizations were shocked to find that the Centers for Medicare and Medicaid Services (CMS) overpaid more than $729 million worth of incentive payments to eligible providers that failed to meet meaningful use requirements. This discovery...

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MACRA: Pick Your Own Pace… Just Do It Quickly!


The majority of providers thought they could breathe easy after the Medicare Access and CHIP Reauthorization Act, or MACRA, legislation was finalized last October. Their prayers had been answered; quality reporting programs had been eliminated and the...

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Ransomware Incidents May Be a Reportable HIPAA Breach


In the wake of several high profile healthcare ransomware incidents, the Health and Human Services (HHS) Office for Civil Rights (OCR) has released guidance on the expectations for covered entities. Ransomware is a sophisticated piece of malware designed...

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