Using Text Messaging to Manage Your Waiting Room

We understand the impact COVID-19 has had on our provider partners and the number one priority of keeping their patient population safe and healthy. Our healthcare journey has been changed forever by this pandemic and one area, in particular, we don’t believe will ever be the same is the traditional waiting room. Thinking about our lives in the “new normal” we realized that one of the most important areas to change was how to handle people waiting to be cared for by our provider partners. No-one wants to wait in close proximity to other people and we know that we will need to keep our distance from others for the foreseeable future. At the request of some of our provider partners, we created a solution that will allow you to integrate with NextGen and take your practice’s waiting room virtual without a high cost and long-term agreement.

We are encouraging you to use this as an opportunity to change how you serve your patients and provide a more efficient and improved patient experience. Join us to learn more about the healthcare industry’s acceleration toward a digital patient queue and a solution that can transform your practice and provide a virtual waiting room that seamlessly integrates with your NextGen system that is also inexpensive and easy to implement.

Please note, this webinar is slightly different than our typical Weekly Webinar Series as it includes both educational content as well as showcases a new Itentive Add-On Product for NextGen that we created at the request of customers. 

This webinar took place on September 16, 2020.

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