UPCOMING WEBINARS

How to Prepare, Prevent, and Respond to a Ransomware Attack 

The healthcare industry has become cybercriminals number one target as ransomware attack numbers are rapidly growing. These attacks are getting more sophisticated and targeting more healthcare practices each day due to the increased value of patient data on the black market. With this webinar, we can help you not only develop strategies for responding to a ransomware attack, but also provide best practices on how to prepare and prevent an attack from happening to your practice. This webinar will explore crucial steps to take before, during, and after a ransomware attack to help keep your patients’ data safe. 

> Registger now for this webinar on Thursday, November 19, 2017


RefundManager for NextGen

RefundManager from Itentive Healthcare Solutions provides a simple cure to your credit balance and refund headaches. RefundManager seamlessly integrates with NextGen® Ambulatory PM and your accounting system to easily find, process, and track credit balances and refunds, significantly reducing the associated time and cost of applying credits and getting refund checks out the door.   Since 2005, RefundManager® has been committed to helping the back office process credit balances quicker and more accurately–resulting in cutting the overall labor to process credits by 50% or more.  

> Registger now for this webinar on Wednesday, October 18, 2017


Special Scoring Under MIPS

With so many complexities surrounding the new Merit-Based Incentive Payment System, practices may find it difficult to understand and identify the special scoring opportunities available to them. To help navigate and dissect these opportunities, we are offering this session to highlight key aspects of the MIPS program for clinicians eligible for preferential scoring under the MIPS program.

We will cover special scoring details for a wide variety of providers focusing on those that are part of a small practice, participating in a PCMH, and/or are considered a non-physician clinician.  Once we identify these special scoring entities we will go over the intricate details of how it will benefit providers.

A sizable number of clinicians will likely fall under one of these categories, therefore you don’t want to miss out on your chance to report less and get more points! 

> Registger now for this webinar on Thursday, October 19, 2017


PREVIOUS WEBINARS

What You Need to Know About the 2018 QPP Proposed Rule and the Future of Value Based Care

Are you feeling overwhelmed by the constant release of proposed rules that could impact your practice? You’re not alone!  Watch this recorded webinar where we sort through the legislative jargon to find out what actually applies to you. This presentation primarily focuses on the 2018 Quality Payment Program proposed rule, analyzing current program policies compared to the proposed changes for 2018 broken down by topic. We explore each of the major changes proposed by the rule and explain how this will impact your clinicians and practice as a whole. We also highlight other important pieces of legislation that have either recently been finalized or are on our “must watch list” for rules to keep an eye on.  

  > Click here to go to Webinar Recording or to download PDF of Slide Deck


RefundManager for NextGen

RefundManager from Itentive Healthcare Solutions provides a simple cure to your credit balance and refund headaches. RefundManager seamlessly integrates with NextGen® Ambulatory PM and your accounting system to easily find, process, and track credit balances and refunds, significantly reducing the associated time and cost of applying credits and getting refund checks out the door.   Since 2005, RefundManager® has been committed to helping the back office process credit balances quicker and more accurately–resulting in cutting the overall labor to process credits by 50% or more.

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


ChartGuard: Your Downtime Solution

Watch this recorded webinar to discover how ChartGuard® can help protect your practice. ChartGuard enables you to view, print, or electronically access your patents charts and your practice’s appointment book, even when your EHR system fails or your network is down. It  integrates in with your current NextGen® Healthcare system for an easy user experience.  It automatically generates customized, printable copies of your clinical charts for the next several days, along with a copy of your appointment book—and refreshes your archive every night.

Eliminate the need to invest in complex, redundant technologies that are expensive to setup and maintain.  Choose to safeguard your practice night after night with ChartGuard.  It has saved numerous practices from the embarrassment of system interruptions, not to mention the lost revenue of not seeing patients.

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


NextGen PM as a Decision Support Tool – Using Your Data to Make Sound Business Decisions

Can you say with 100% certainty that you are using NextGen to its fullest extent as a means to manage your practice? If not, join us in this recorded webinar where we show viewers how to use NextGen as a decision support tool to improve practice efficiency. We start by looking at how to get the data you need to make sound business decisions for the future of your practice. We look at reports that will evaluate your existing patient population as well as your current encounters, and then dig deep into the data you can use to improve practice functions. Specifically, we examine appointments, recall plans, financial activity, accounts receivable, and even tasking. Watch this recorded webinar to be one step closer to better managing your practice. 

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


Introducing the Newest Member of the NextGen Product Family: MediTouch

Are you curious about the newest member of the NextGen product suite? If so, watch this recorded webinar where we introduce you to MediTouch. We review the EHR, specifically focusing on how an encounter note is built. We look at documentation of medications, patient history, ROS, and sign off features. Various other features such as scheduling and real-time eligibility checks are also examined when we review the Practice Management functionality. Finally, we wrap things up by looking at the MediTouch patient portal. Our goal is to introduce you to this new and exciting product and provide you with an overview of its features and functionality. 

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


Using Familiar Tools for Patient Engagement and Outreach

As the world of digital technology transforms, the adoption of patient engagement solutions continues to increase and help facilitate a better patient experience. So what can your practice do to attract new patients and advance patient outreach?  A LOT.

In our recorded educational webinar, we explore not only traditional patient engagement tools such as appointment reminders, statements, and collections, but we also look at the impact automation can have on population health and other quality care programs and initiatives. These include services such as patient satisfaction surveys, real-time scheduling, patient outreach, population health integration, and so much more. Itentive understands the pressure from not only the patient population, but also from competitors in the healthcare arena, to transform traditional business practices into digital delivery.  Join us as we discern how to use the tools you already love in a new way to attract and engage patients. 

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


RefundManager for NextGen

RefundManager from Itentive Healthcare Solutions provides a simple cure to your credit balance and refund headaches. RefundManager seamlessly integrates with NextGen® Ambulatory PM and your accounting system to easily find, process, and track credit balances and refunds, significantly reducing the associated time and cost of applying credits and getting refund checks out the door.   Since 2005, RefundManager® has been committed to helping the back office process credit balances quicker and more accurately–resulting in cutting the overall labor to process credits by 50% or more. 

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


Monitoring Payer Performance: Are You Leaving Money on the Table? 

Are you getting paid the way you think you are?  Better yet, how you SHOULD BE paid? In this recorded educational webinar, we teach you what to analyze so you can better evaluate your payer performance. Our presentation takes you through how to select payers for comparative analysis highlighting different payer groups and payer subgroups such as Contracted payers vs. Government payers with fixed fee schedules, HMO vs. PPO plans, and Medicare vs. Managed Medicare. We explore various other factors such as location, provider subgroups, departments, and modifiers, all of which play a crucial role in examining the financial state of your practice. Finally, we address NextGen reports used for analysis and compare expected to actual reimbursement by payer with focus on reasons for non-payment and best practices. Our goal is to help your practice become financially healthy so you can focus on keeping your patients healthy.

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


NextGen Best Practices for HIPAA Security Risk Assessment

In this recorded webinar, we focus on best practices, application configuration and settings for NextGen® Healthcare users as it pertains to completing their HIPAA risk assessments and maintaining their ongoing HIPAA compliance. We go into great detail about specific HIPAA requirements and how to control them using NextGen. 

This webinar was presented in concert with our partner, HIPAA One, leading experts in the HIPAA compliance industry.

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


Quality Reporting Using HQM

Feeling overwhelmed by MACRA reporting requirements and not sure how you can track and/or submit your data to CMS? Don’t worry, we are here to help! In this recorded educational webinar, we provide an overview of the NextGen Health Quality Measures Web Portal functionality and updates. We understand the complexities surrounding the new legislation, MACRA, and look at how eligible clinicians can use the NextGen HQM to report under MIPS or through their APM. Join us as we explore how the portal has adapted in response to the regulatory changes made under the new Quality Payment Program, and demonstrate the different reports available for 2017 reporting. Not only do we review the quality reports in the HQM, but also new features the portal offers with the 5.0 upgrade such as measure visual indicators, added ability to search for white papers, and much more!

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


ChartGuard: Your EHR Downtime Strategy

When a healthcare system outage occurs, there's more than downtime at stake: Diminished patient satisfaction, reduced quality of care and loss of revenue can all make a lasting negative impact on your practice.

Watch this recorded webinar to discover how ChartGuard® can help protect your practice. ChartGuard enables you to view, print, or electronically access your patents charts and your practice’s appointment book, even when your EHR system fails or your network is down. It  integrates in with your current NextGen® Healthcare system for an easy user experience.  It automatically generates customized, printable copies of your clinical charts for the next several days, along with a copy of your appointment book—and refreshes your archive every night.

Eliminate the need to invest in complex, redundant technologies that are expensive to setup and maintain.  Choose to safeguard your practice night after night with ChartGuard.  It has saved numerous practices from the embarrassment of system interruptions, not to mention the lost revenue of not seeing patients.

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


RefundManager for NextGen

RefundManager from Itentive Healthcare Solutions provides a simple cure to your credit balance and refund headaches. RefundManager seamlessly integrates with NextGen® Ambulatory PM and your accounting system to easily find, process, and track credit balances and refunds, significantly reducing the associated time and cost of applying credits and getting refund checks out the door.   Since 2005, RefundManager® has been committed to helping the back office process credit balances quicker and more accurately–resulting in cutting the overall labor to process credits by 50% or more.

 > Click here to go to Webinar Recording or to download PDF of Slide Deck


Today’s Electronic Data Interchange – So Much More than Claims 

What is electronic data interchange and why is it so important in today’s healthcare arena? Simply put, EDI automates tasks so clinical and administrative staff are free to focus on higher value tasks that can improve your patients’ experience and increase the quality of your healthcare delivery. 

In this recorded webinar, we not only explore traditional EDI capabilities such as appointment reminders, statements, and collections; we also look at the impact EDI is having for population health and other quality care programs and initiatives. These include services such as patient satisfaction surveys, real-time scheduling, patient outreach, population health integration, and so much more. 

> Click here to go to Webinar Recording or to download PDF of Slide Deck


Not Another HIPAA Compliance Webinar

If you’re a healthcare leader, HIPAA compliance is certainly on your mind.  Daily reports of breaches, fines and clarifications of responsibilities flood in through your inbox.  You probably receive countless invitations to learn what you should be doing to be compliant but this almost always results in more time, effort and cost on your already thin resources and budgets.  This is a DIFFERENT webinar where not only review what is at risk, but also present solutions that reduce the cost and effort of compliance. 

> Click here to go to Webinar Recording or to download PDF of Slide Deck


What to Expect When You’re Attesting: A Survival Guide to Meaningful Use Attestation

It’s that time of year again…Meaningful Use attestation! The EHR Incentive Programs attestation system will be open from January 3 - February 28, 2017; providers must attest by the attestation deadline to avoid a 2018 payment adjustment. In this recorded webinar, we provide you with detailed instructions on how to attest and what you can expect while attesting. We offer a brief overview of the Meaningful Use requirements, as well as exclusions under each measure. We unveil additional information providers can expect to be requested to provide. Finally, we review best practices for attestation and Meaningful Use compliance that can be used in the ACI portion of MACRA.

> Click here to go to Webinar Recording or to download PDF of Slide Deck


RefundManager for NextGen 

RefundManager from Itentive Healthcare Solutions provides a simple cure to your credit balance and refund headaches. RefundManager seamlessly integrates with NextGen® Ambulatory PM and your accounting system to easily find, process, and track credit balances and refunds, significantly reducing the associated time and cost of applying credits and getting refund checks out the door.   Since 2005, RefundManager® has been committed to helping the back office process credit balances quicker and more accurately–resulting in cutting the overall labor to process credits by 50% or more.  

> Click here to go to Webinar Recording or to download PDF of Slide Deck


Features of NextGen KBM 8.3.11 & UD3 – What are you waiting for? 

In this recorded webinar, we explore key features of NextGen’s 5.8 UD3 and KBM 8.3.11. We focus on improved functionality and how it enhances the user experience. We  provide participants with an understanding of the new streamlined workflows and added capabilities. In addition, we review prerequisites to implementation and testing in order to prepare practices for the core application and KBM upgrades. We hope to leave you with a comprehensive understanding of the process and the benefits associated with EHR/PM 5.8 UD3 and KBM 8.3.11.

> Click here to go to Webinar Recording or to download PDF of Slide Deck


Breaking Down MACRA

MACRA solidifies the transition to value-based care through two payment tracks - the Merit-Based Incentive Payment System (MIPS) and Alternative Payment Models (APMS). In 2017, the majority of physicians will default into the MIPS track. 

In an effort to help our provider partners better understand MACRA and the newly finalized Quality Payment Program, we provide an overview of the rule highlighting changes between the proposed and finalized legislation. In this recorded webinar, we focus on the merit-based incentive payment system and answer the questions: who will participate, what is the performance period and what possible payment adjustments could there be.  To truly understand MIPS, we go through each of the four performance categories within it to help you prepare for next year, which will directly impact how you get paid in 2019. Finally, we offer a summary on MIPS scoring and data submission options. Our goal is to leave you with an understanding of the changes put forth by MACRA, what to expect with these changes and how to best prepare.

> Click here to go to Webinar Recording or to download PDF of Slide Deck


The Future of Healthcare Delivery: Telemedicine 

With an ever-evolving patient-clinician relationship in the current healthcare environment, it is important to take a step back and look at new opportunities to provide clinical support. The future of healthcare delivery truly is changing and telemedicine will be at the forefront of this movement. This recorded presentation introduces the fundamentals of telemedicine focusing on the different modalities and delivery mechanisms available, and dives deeper into the challenges and benefits associated with overcoming geographical barriers using this virtual platform. There is an emphasis on increased access and decreased travel and stress for patients providing inherent flexibility while allowing providers to meet patient demand easier.

We look at the use of telemedicine with tools such as wearable devices and mobile health apps that make it possible to transmit patient data to a physician, and connect with patients in ways that were previously impossible. We provide insight into strategies on how to integrate telemedicine into your practice by gaining physician buy-in and highlighting the ability to reduce or contain costs. We also briefly touch on the latest legislation governing telemedicine across the country by state and across state lines even taking a look at telemedicine coverage for patients. A high level focus on coverage will lead into the increased access to patient populations that telemedicine is providing especially true in rural areas and how this increased access plays a vital role in chronic disease management and preventative care.

> Click here to go to Webinar Recording or to download PDF of Slide Deck


RefundManager for NextGen

RefundManager from Itentive Healthcare Solutions provides a simple cure to your credit balance and refund headaches. RefundManager seamlessly integrates with NextGen® Ambulatory PM and your accounting system to easily find, process, and track credit balances and refunds, significantly reducing the associated time and cost of applying credits and getting refund checks out the door.   Since 2005, RefundManager® has been committed to helping the back office process credit balances quicker and more accurately–resulting in cutting the overall labor to process credits by 50% or more.  

> Click here to go to Webinar Recording or to download PDF of Slide Deck


ChartGuard® (Your Downtime Solution)

When a healthcare system outage occurs, there's more than downtime at stake: Diminished patient satisfaction, reduced quality of care and loss of revenue can all make a lasting negative impact on your practice. Watch this recorded webinar to discover how ChartGuard® can help protect your practice. ChartGuard enables you to view, print, or electronically access your patents charts and your practice’s appointment book, even when your EHR system fails or your network is down. It  integrates in with your current NextGen® Healthcare system for an easy user experience.  It automatically generates customized, printable copies of your clinical charts for the next several days, along with a copy of your appointment book—and refreshes your archive every night. Eliminate the need to invest in complex, redundant technologies that are expensive to setup and maintain.  Choose to safeguard your practice night after night with ChartGuard.  It has saved numerous practices from the embarrassment of system interruptions, not to mention the lost revenue of not seeing patients. 

> Click here to go to Webinar Recording or to download PDF of Slide Deck


How to Survive a HIPAA Audit: with HIPAA One® and Itentive

Watch this recorded webinar to learn how HIPAA One and Itentive can help you with your HIPAA compliance and attestation requirements for HIPAA Risk Assessments so you can survive a HIPAA Audit.  As a result of the changes driven by The HITECH (Health Information Technology for Economic and Clinical Health) Act, all Covered Entities and Business Associates must be compliant and completing a formal Security Risk Analysis is a crucial step in doing so. 

In this webinar, we go through a brief overview of HIPAA basics and benefits, discuss risk analysis documentation, dissect risk management methodology, share audit preparation tips, and go over recent OCR audit updates. 

> Click here to go to Webinar Recording or to download PDF of Slide Deck


Patient Online Scheduling – Do the Risks Outweigh the Rewards? 

As the world of digital technology transforms, the adoption of patient engagement solutions continues to increase and help facilitate a better patient experience. Increased functionality now provides the patient a greater role in their own care, including scheduling their own appointments online. Many practices have expressed interest in this functionality, while also expressing fears of overbooking, unforeseen backup and improper scheduling (just to name a few). In this recorded webinar, we explore the patient self-scheduling methodology from both the patient and practice management perspective, identifying the pros and cons for each. We offer real-life client experiences with electronic scheduling through both the NextGen Patient Portal and other integrated online scheduling programs. We understand the pressure from the patient population to transform traditional business practices into digital delivery and are here to help you determine which solutions and scheduling methodologies may work for your practice.  

> Click here to go to Webinar Recording or to download PDF of Slide Deck


MACRA: Breaking Down the Proposed Rule

In an effort to help our provider partners better understand MACRA and the newly proposed Quality Payment Program, we look at MACRA and Medicare payment prior to MACRA. We focus on the merit-based incentive payment system (MIPS) and answer the questions: who will participate, what is the performance period and what possible payment adjustments could there be. To truly understand MIPS, we provide an an overview of each of the four performance categories within MIPS, and take the time to highlight changes from current program requirements. Finally, we offer a summary on MIPS scoring and data submission options. With this recorded webinar, our objective is to leave viewers with an understanding of the changes put forth by MACRA, what to expect and how to prepare for these changes in 2017. 

> Click here to go to Webinar Recording or to download PDF of Slide Deck


HIPAA Audits: What Phase II Means For You

Phase 2 HIPAA audits have arrived and with these new audits comes a new audit protocol released by the Office for Civil Rights this past April.  Covered entities and their business associates are now being targeted for an OCR HIPAA audit and are only being given 10 business days to supply the documentation requested. In this recorded educational webinar, we focus on the new audit protocol and what to expect if your organization is selected for an audit. We also look at best practices for passing a HIPAA audit and key elements of a strong compliance program.  

> Click here to go to Webinar Recording or to download PDF of Slide Deck


Meaningful Use Audits: True Client Experiences Revealed 

In this recorded webinar, we reveal the ugly truth about meaningful use audits and their requirements.  We share real-life client experiences and testimonies on what the audit process was really like, and unveil additional information providers can expect to be requested to provide. We look at common reasons for failing an audit and delve deeper into the ramifications of failing besides the recoupment of payment. We also review best practices to prepare your practice for an audit, and offer a brief overview of the audit process. 

> Click here to go to Webinar Recording or to download PDF of Slide Deck


HIPAA Compliant Texting: The Dos and Don'ts

Healthcare providers are increasingly using mobile devices to receive, store, process, and transmit patient clinical information. These mobile devices are becoming increasingly prominent in the healthcare setting just as they have in our daily lives. It is important to remember that there can be significant risks associated with exchanging patient information when that transmission is not secure. These risks have become even more relevant with increased regulations with HIPAA, HITECH and Meaningful Use Security. In this recorded webinar, we provide best practices for achieving HIPAA compliant texting and explore a thoughtful approach to integrating mobile technology in your practice. Specifically, we look at organizational policies to put in place, key product features to look for, and best practices following integration.

> Click here to go to Webinar Recording or to download PDF of Slide Deck


Improving NextGen Efficiencies with Itentive Products and Services

We are pleased to p